Network Administrator & Helpdesk Analyst
Client: Real Estate
Role: Network Administrator & Helpdesk Analyst
Duration: Permanent - Full time
Salary/Rate: Negotiable, depending on experience
Location: Toronto - Onsite
Responsibilities:
- Install, Maintain & Support over a dozen Hyper-V servers and around 50 guest VM Servers
- Manage over a dozen Office 365 environments
- Manage, support, maintain and deploy Windows Servers and Windows desktops
- Assist in management of Hyper-V environment including Windows Clustering
- Manage various IT projects & initiatives including new deployments
- Assist in the monitoring & maintenance of existing servers & network infrastructure
- Setup, installation, troubleshooting and resolution of computer & software related issues
- Configure & support Sonicwall routers & IP Sec VPN
- Maintain & organize inventory of all hardware and software
- Compilation of documentation for new network implementations and or procedures
- Being available occasionally to provide network support and implementations after hours or weekends.
- Standard working hours are 8:30am – 5:00pm Monday thru Friday.
What You'll Need to Succeed:
- A degree or diploma in Computer Networks or Information Technology
- 8+ years of working experience in the required technologies listed
- Windows 2012 R2/2016/2019/2022 Server Administration
- Office 365 Exchange Administration
- Active Directory Administration
- Demonstrated experience of Hyper-V Server management
- Experience with Hyper-V Windows Clustering is an asset
- A firm understanding of DHCP, DNS, TCP/IP, VPN protocols
- Experience installing and troubleshooting Windows 7/10 operating systems
- Experience with Microsoft Azure is an asset
- Experience with vlans and routing is an asset
- Experience with creating documentation & procedures for various instruction sets & processes
Nice to Have:
- Strong interpersonal talents and excellent ability to interact and communicate with staff at all levels.
- Demonstrated ability to learn new and unfamiliar technologies and applications
- Is professional, presentable, writes & speak English articulately
- Ability to communicate & troubleshoot effectively to resolve issues in a timely fashion
- Can assume ownership of an environment & provide efficient & quality service
- Possesses a positive attitude, is committed to their role & strives to excel in performance
- Is very motivated with ability to multi-task efficiently, prioritize tasks & pay attention to details
- Is able to accept instructions, is responsive to requests & can propose & initiate necessary projects
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