Desktop Support - 17941 Vernon, BC 12 months, Contract In-Person required

I'm Hiring for the below position.

Desktop Support - 17941
Vernon, BC
12 months, Contract
In-Person required

Description:
Successful candidate will be based in Vernon, BC and will be providing technical support in-person at a customer's site and/or remotely.

Must have skills:
- Advanced Windows 10/O365 support experience
- Advanced AD/Azure Admin experience
- SCCM experience

Nice to have skills:
1. SCCM Admin

Responsibilities include:
• Logging and monitoring of customer questions, issues and problems through resolution/completion.
• Creation and maintenance of customer service request documentation through resolution
• Provision of customer updates and status reports with regards to open customer issues as appropriate
• Ensure problem resolution via the maintenance of appropriate action plan and/or project plan
• Ability to prioritize workload with minimal supervision.
• Ability to make critical business decisions daily with minimal supervision.
• Serve as primary escalation point for all problem/issues along with all members of the Support team.

Primary work location: Vernon - BC - Open to all across Canada but, the successful job applicant will have to be willing to relocate to Vernon, BC as there is a requirement to work at the customer's site in Vernon, BC.

To apply for this job, please contact me on LinkedIn: www.linkedin.com/in/bheemanadam